Y'know, it's kind of 'amazing', in that way you wish it weren't, that I've sent this firm three emails using their 'contact us' interface requesting support on the question that prompted this 'thread' and left a couple of voice mails with their sales staff to boot every one of which has gone unanswered. From a financial perspective I can sort of wrap my mind around how they would give short shrift to free items llike the pair of their products under discussion, but why not just be forthcoming and say something like 'see the user community' instead of making you think investing time and energy into communicating with them will lead anywhere. That's what makes your responses valuable to a newbie: thanks!
I still wish I understood the migration process better though. I feel as though I ought to have a check-list of unambiguous 'to dos'. What software goes on which machine and when and then what happens, etc., etc.; my IT friend may have worked with VM products in the past, his email was a bit sketchy because of time.